Emergio - Emergency ID Card

1. Introduction

Welcome to Emergio. We are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our emergency ID card services.

2. Information We Collect

To provide our services, we collect the following types of information:

Personal Identity: Full name, date of birth, and gender.
Contact Information: Email address, phone number, and shipping address.
Medical Data: Blood type, allergies, chronic conditions, and medications.
Emergency Contacts: Names and phone numbers of people you wish to be contacted in an emergency.
Identification Media: Passport photographs uploaded for your physical ID cards.

3. How We Use Your Information

We use your information strictly for:

Generating your digital and physical emergency ID cards.
Processing your orders and delivering physical cards.
Authenticating your access to your dashboard.
Communicating important service updates or order status.

4. Data Security

We implement industry-standard security measures to protect your sensitive medical data. Your information is stored in secure databases and transmitted using encrypted protocols. Access to your medical profile is restricted to you and authorized emergency responders who scan your physical card.

5. Third-Party Services

We use trusted third-party services for specific functions:

Paystack: For secure payment processing. We do not store your credit card details.
Cloudflare: For secure database hosting and media storage.
Resend: For sending transactional emails.

6. Your Rights

You have the right to access, update, or delete your personal and medical information at any time through your dashboard. If you choose to delete your account, all your personal data will be permanently removed from our active databases.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@emergio.com.